The Bicycle Hub Reviews

Here at The Bicycle Hub, we love what we do and receiving fantastic reviews makes it all worth while. If you have visited us recently, please let us know how we did on TripAdvisor.

 "Emily and I just wanted to let you know that we really enjoyed the bikes that we rented from you. They worked perfectly and were delivered and picked up as scheduled.  Thanks again."

- Bob & Emily

 "Your team are super nice! I always go to The Bicycle Hub for my bike!"

- Harumi

 "The bike is amazing thank you very much! Your staff are fab, kind, knowledgable with a great sense of humour."

- Alison

 "Hello team. Just a note to say thank you so much for letting me borrow a bike for the Devon Coast to Coast challenge. We left at 7.30am and arrived in Plymouth at 19.31. The last train home was 19.42 so we just made it, after 12 hours of cycling!  It was super tough but the route was very scenic.  I wouldn’t have been able to do it on my mountain bike so I was very grateful for the hybrid, especially up the hills. If only all companies in this country offered as great customer service as you." 

- Chris

 "I went along to have a first look at bikes for my son, without expecting to buy straight away, but the guys here were so helpful and friendly that before long we all wanted a 'new' bike. As it was, we chose one for my son, it was all checked over and a new inner tube fitted. The bike also needed another new inner tube, which they were more than happy to sort out when we took it back a couple of weeks later. They provide a great service, the stock changes regularly and there is also easy parking."

- Hannah 


 "A huge thank you to The Bicycle Hub Cheltenham for their help with bicycles and logistics for the Thames River Relay. We look forward to kick starting the relay with a glorious cycle along the Thames Path to Lechlade."

- Thames River Relay Team


 "Having had a knee replacement, I was a little wary of riding a bike too far - but after chatting to Steve at The Bicycle Hub and having a short sample ride in their car park I took the plunge and hired an electric bike. The experience was so good that I am now considering purchasing an electric Freego bike. The help and advice from Steve was excellent, thoroughly recommended."

- Rory 


 "Fantastic service! We booked late and requested bikes be delivered, which was accommodated without fuss. Great bikes, comfortable and well serviced, good helmets and essentials all supplied. Reliable and timely delivery. When our plans changed and we wanted our bikes to be collected in Broadway again the staff couldn't have been more helpful in accommodating us. Very impressed and grateful for your efforts. We will definitely use you again. Thank you." 

- Alix 


 "I rented the bikes and they are now returned, Thanks! The bikes were great and you provided a great service!"

- Bob


 "Rented bikes here at a reasonable price. The bikes were in good condition."

- LauLau 


"New bike sorted by The Bicycle Hub. Thrilled with the quality of the bike and the excellent service."

- Rebecca